Metro Medical Centre doctors, timings, contact and patient visit help
Metro Medical Centre in Springfield Lakes is a commonly searched local GP clinic for doctor appointments, family medicine, skin checks, pathology collection, allied health, physiotherapy, psychology, exercise physiology and general healthcare near Springfield Lakes and the wider Brisbane/Ipswich corridor. This 2026 patient guide gives you the important details in one place: official address, phone number, opening hours, booking process, doctor and service guidance, fees, emergency instructions, documents, map and final official links for appointment confirmation.
Quick navigation for patients and families
Metro Medical Centre address, phone number and official contact details
Metro Medical Centre is located at Shop 30, 1 Springfield Lakes Boulevard, Springfield Lakes QLD 4300. The official website lists the phone number as 07 3818 9400 and email as admin@metromedicalcentre.com.au.
For a smooth visit, ask the reception team for the exact booking type you need: standard GP appointment, longer consultation, skin check, pathology collection, allied health appointment, physiotherapy, psychology, exercise physiology, referral, results visit, medical certificate or telehealth eligibility.
| Contact type | Verified / useful detail | Best use |
|---|---|---|
| Clinic name | Metro Medical Centre | Use for official website, HealthEngine booking and map search. |
| Address | Shop 30, 1 Springfield Lakes Blvd, Springfield Lakes QLD 4300 | Use for Google Maps, cab route, appointment visit and nearby pharmacy/pathology planning. |
| Phone | 07 3818 9400 | Use for appointments, urgent same-day advice, longer consults, fees and document questions. |
| Fax | 07 3818 9500 | Use when another clinic, specialist or organisation needs to send records, if accepted by reception. |
| admin@metromedicalcentre.com.au | Use for non-urgent written enquiries. Do not use email for emergencies. | |
| Online booking | HealthEngine booking link from official website | Use for standard appointment booking when online slots are available. |
Metro Medical Centre appointment booking: online, phone and walk-in guidance
The most practical appointment route is to book online through HealthEngine or call reception on 07 3818 9400. If the patient needs a longer consultation, multiple issues, a procedure, mental health discussion, chronic disease plan, medical certificate, work medical or results review, mention this while booking.
Metro Medical Centre timings and when to call before going
The official contact page lists weekday, Friday and Sunday practice hours, with Saturday temporarily closed and public-holiday changes possible. Do not assume every doctor, allied health provider, pathology collection or procedure is available during all practice hours.
| Day / service | Official timing / rule | Patient tip |
|---|---|---|
| Monday to Thursday | 8:30 AM – 5:00 PM | Good for routine GP appointments, referrals, scripts and follow-ups. Book ahead where possible. |
| Friday | 8:30 AM – 4:30 PM | Book earlier in the day if you may need tests, forms or prescriptions before the weekend. |
| Saturday | Temporarily closed | Check before planning a Saturday visit because this status can change. |
| Sunday | 8:30 AM – 1:00 PM | Private billing may apply on weekends. Confirm fee and doctor availability. |
| Public holidays | Closed unless otherwise advised | Check the official website or call before travelling near holidays. |
| After-hours emergency | Call 000 for emergencies | For non-urgent after-hours care, the patient information page lists after-hours doctor/home-visit arrangements. |
Metro Medical Centre doctors and how to choose the right appointment
Metro Medical Centre is a general practice, so many visits start with a GP. The official site says the practice has male and female practitioners and provides GP, allied health, skin clinic and pathology support under one roof. For best results, match the appointment type to the problem before booking.
| Patient need | Likely appointment type | What to ask while booking |
|---|---|---|
| Cold, flu, fever, infection, BP, diabetes, general illness | Standard or long GP consultation | Ask whether a standard appointment is enough or a longer appointment is needed. |
| Multiple concerns, complex history, mental health or care plan | Long GP appointment | Ask reception to book extra time and mention forms/reports before attending. |
| Mole check, skin lesion, biopsy or excision discussion | Skin cancer / skin clinic appointment | Ask whether it is a skin check, procedure consult or procedure booking. |
| Blood test collection | Pathology collection / GP request first | Ask if you need a GP request form, fasting and sample collection time. |
| Back pain, injury recovery, movement or rehab issue | GP review and/or physiotherapy | Ask whether you need GP assessment first or direct physiotherapy appointment. |
| Anxiety, depression, stress, sleep or mental health plan | Long GP consult / psychology pathway | Ask for a longer GP appointment and bring any previous mental health plan if available. |
| Medical certificate or work form | GP appointment on the day | Ask what forms to bring and remember certificates generally need same-day assessment. |
| Test results | Results appointment | Ask whether results require an in-person, phone or telehealth appointment. |
Metro Medical Centre services patients commonly search for
The official website highlights general practice, skin cancer, pathology and allied health. It also mentions in-house allied health services including physiotherapy, psychology, exercise physiology, podiatry and audiology, plus on-site pathology collection through 4Cyte Pathology.
- General medical consultations
- Family medicine
- Prescriptions and repeats where clinically appropriate
- Referrals to specialists
- Chronic disease management plans
- Mental health care plan discussion
- Medical certificates and forms
- Skin cancer checks
- Mole and lesion assessment
- Biopsy discussion
- Excision enquiry
- Iron infusion enquiry
- Implanon / Mirena-related procedure enquiry
- Pre-employment and driver medicals
- On-site pathology collection
- Physiotherapy
- Psychology
- Exercise physiology
- Podiatry
- Audiology
- Specialist/partner service referrals where applicable
Emergency and after-hours guidance before using Metro Medical Centre
Metro Medical Centre is a GP clinic, not a hospital emergency department. For life-threatening symptoms, call 000. The official patient information page also lists after-hours options for non-urgent consultations, but emergencies should not wait for clinic opening hours.
- Chest pain, severe breathlessness or suspected heart attack
- Stroke signs such as face droop, arm weakness or speech difficulty
- Seizure, unconsciousness, collapse or severe confusion
- Major injury, heavy bleeding or suspected fracture
- Severe allergic reaction, poisoning or severe burns
- Fast-worsening condition in a baby, child, elderly or pregnant patient
- Call reception and describe symptoms clearly.
- Ask whether same-day GP appointment is available.
- Use after-hours doctor/home visit options if the clinic is closed.
- Call 13 HEALTH for non-urgent health advice where appropriate.
- Do not wait for email replies for urgent symptoms.
- Bring old reports and medicine list to any urgent visit.
Metro Medical Centre fees, billing and Medicare questions
The official patient information page describes Metro Medical Centre as a mixed-billing practice Monday to Friday, with private billing on weekends and public holidays. It also says some eligible groups may be bulk billed Monday–Friday when registered with MyMedicare and meeting the listed conditions.
| Fee topic | What the patient should know | What to ask reception |
|---|---|---|
| Standard consultation | Fees and Medicare rebate can change; official patient info lists current examples. | What is today’s fee and approximate out-of-pocket cost? |
| Bulk billing | Eligibility depends on weekday, MyMedicare registration and concession/age/DVA status. | Am I eligible for bulk billing for this appointment? |
| Weekend / public holiday | Private billing applies on weekends and public holidays. | What is the fee for Sunday or public holiday appointments? |
| Procedures | Procedures such as biopsy, excision, iron infusion, Implanon or Mirena can have separate fees. | What is the total expected fee and rebate for this procedure? |
| Work / driver medicals | Commercial driver and pre-employment medicals may not have Medicare rebates. | What forms, tests and fees apply for my medical? |
Documents to carry for Metro Medical Centre appointment
Most delays happen when patients arrive without Medicare details, old reports, current medicine names or forms that need completion. Prepare these before visiting.
- Medicare card if applicable
- Concession, pension, DVA or health care card if applicable
- Photo ID if required
- Old prescriptions and reports
- Current medicine and allergy list
- Symptom notes and timeline
- Old skin reports or photos if available
- List of blood thinners and diabetes medicines
- Allergy details
- Previous biopsy/excision reports
- Payment method
- Ask about after-care and return-to-work timing
- Original form that needs completion
- Employer/school/university requirements
- Relevant reports
- Referral letter if any
- WorkCover/CTP/insurance details if relevant
- Book a longer appointment if forms are detailed
Test results, referrals, telehealth and medical certificates
The official patient information page says patients should book an appointment to obtain test results, and results are not given over the phone due to privacy. It also states referrals require seeing the doctor and medical certificates are issued only when the patient is seen on the day and cannot be backdated.
- Book a follow-up appointment for test results.
- Do not assume no call means no follow-up needed.
- Ask how urgent or abnormal results are handled.
- Referrals usually require a doctor consultation.
- Specialist referrals cannot normally be organised without the patient being assessed.
- Medical certificates generally require same-day assessment.
- Certificates cannot be backdated.
- Telehealth may not be available for new patients.
- Medicare telehealth rules may require recent in-clinic attendance.
- Ask reception before booking if you need telehealth.
How to reach Metro Medical Centre Springfield Lakes
Metro Medical Centre is located at Shop 30, 1 Springfield Lakes Blvd, Springfield Lakes QLD 4300. Use the full clinic name and address in your map app because “Metro Medical Centre” can refer to different clinics in other countries and cities.
| Coming from | Practical route idea | Patient tip |
|---|---|---|
| Springfield Lakes local area | Search the full address: Shop 30, 1 Springfield Lakes Blvd. | Arrive early for first visit to complete details and confirm billing. |
| Orion / Springfield Central area | Use live maps toward Springfield Lakes Boulevard. | Check parking and appointment time before leaving. |
| Ipswich / Brisbane side | Use live traffic and allow extra time during peak hours. | Do not book tight travel after a long GP appointment or procedure. |
| Another “Metro Medical Centre” search result | Confirm this is the Springfield Lakes QLD clinic before travelling. | There are other clinics named Metro Medical Centre globally; use the official website and address. |
Metro Medical Centre map and location
Use the map below for route planning. Search with “Metro Medical Centre Shop 30 1 Springfield Lakes Blvd Springfield Lakes QLD 4300” for better accuracy.
Patient tips that actually help before visiting
- Book online or call before visiting.
- Ask for a longer appointment if you have multiple issues.
- Confirm the fee and Medicare rebate before attending.
- Carry Medicare, concession/DVA cards and photo ID if needed.
- Bring old reports, medicines and allergy list.
- Book a results appointment instead of asking for detailed results by phone.
- Use 000 for emergencies.
- Do not walk in for routine care expecting priority.
- Do not use email for urgent symptoms.
- Do not request backdated medical certificates.
- Do not assume telehealth is available if you are a new patient.
- Do not book a short appointment for complex forms or mental health issues.
- Do not forget fasting instructions for pathology if advised.
- Do not wait for GP opening hours in an emergency.
Official and useful sources used for this guide
Use these sources for final confirmation before travelling, because hours, fees, doctor availability and booking rules can change.
Official Metro Medical Centre website Official contact page Official services page Official patient information page HealthEngine appointment page Official skin cancer service page Official pathology service page Official allied health service pageMetro Medical Centre FAQs
What is the address of Metro Medical Centre?
Metro Medical Centre is located at Shop 30, 1 Springfield Lakes Blvd, Springfield Lakes QLD 4300.
What is the phone number of Metro Medical Centre?
The official phone number is 07 3818 9400. Use this number for appointments, fees, longer consultations, opening hours and general clinic enquiries.
What are Metro Medical Centre opening hours?
The official contact page lists Mon–Thu 8:30 AM–5:00 PM, Friday 8:30 AM–4:30 PM, Saturday temporarily closed, and Sunday 8:30 AM–1:00 PM. Public holiday hours can change.
How can I book an appointment at Metro Medical Centre?
You can book online through the HealthEngine link on the official website or call reception on 07 3818 9400. Book by phone if you need a longer or complex appointment.
Does Metro Medical Centre accept walk-ins?
The official website says walk-ins are accepted for emergencies only, and booked appointments have priority. For routine care, book online or call first.
What services are available at Metro Medical Centre?
The official website lists general practice, skin cancer services, allied health and pathology. Allied health includes services such as physiotherapy, psychology, exercise physiology, podiatry and audiology.
Does Metro Medical Centre have pathology collection?
Yes. The official website describes on-site pathology collection through 4Cyte Pathology. Confirm sample timing and fasting requirements before attending.
Is Metro Medical Centre bulk billed?
The official patient information page describes mixed billing Monday to Friday, with private billing on weekends and public holidays. Some eligible patients may be bulk billed Monday–Friday when registered with MyMedicare and meeting listed conditions.
Can I get test results over the phone?
The official patient information page says patients should book an appointment to obtain test results and that results are not given over the phone due to privacy.
Can Metro Medical Centre issue medical certificates?
The official patient information page says medical certificates are issued only when the patient is seen on the day and cannot be backdated. Ask reception if your certificate needs a specific format.
What should I do after hours?
For emergencies, call 000 or attend an emergency department. For non-urgent after-hours care, the official patient information page lists after-hours doctor/home-visit and urgent-care options.
Is this page medical advice?
No. This page is a practical clinic contact and patient-planning guide. It does not diagnose, treat, prescribe medicine or replace consultation with a qualified doctor.
Last editorial check: June 2026. Official details can change without notice; call Metro Medical Centre before travelling.